Printing FAQ

Do you need a photo print for a standard photo frame? We got your back! Upload your image and choose from photo, fine art, and canvas print media. All Frameworks prints are printed on the highest quality Epson print media, resulting in vivid photo prints.  We accept all image file types such as jpg, tif, png, pdf etc.  Currently we limit your image file size to 50mb. If your image file is larger please use our  Black Tie Concierge Printing service.

Can Frameworks print more than photo prints?

Yes. We print standard photo prints in multiple paper types and you can upload your images here.  Stretched Canvas prints, Metal Float Prints and Color Mount Prints will roll out and available to purchase online in the spring of 2024. If you have a canvas, metal or color mount project you want to start now, please upload your project to our Black Tie Concierge Printing service.

What makes us different?

You have come to expect value and expertise, wonderful designs, craftsmanship, and great customer service from High Desert Frameworks! framing. The same applies to our digital photo and fine art services.

High Desert Frameworks offers digital printing solutions for the highly skilled professionals, online savvy amateur and the novice beginner.

Want to learn more? Check out our digital services page on our main website here.

What you need to know:

  • The best way for us to receive your photos is through our upload site.
  • We use professional quality Epson media. Your prints will turn out stunning.
  • Unsure of your project? If you need custom print sizes or are unsure of your image's quality, please visit our Black Tie Concierge Printing.
  • If you are a  professional photographers/artists please use our professional photographers upload site here: Professional Artists and Photographers 
  • Our service area is Central Oregon. We do not ship and all digital orders are to be picked up at our Downtown Bend Oregon or our printing studio located inside Makin' It Local, our art gallery in Downtown, Sisters Oregon.
  • Don’t have a digital image? We scan photos too! Visit: Scanning

    We recommend the industry standard Epson Ultra Premium Photo Lusters for photography prints. 

    All prints are borderless and printed using the highest quality Epson high-definition archival inks. Your image is printed to last a lifetime.

    After you upload your digital image file, use our cropping tool to zoom in, center, or size your print to the correct aspect ratio for your standard photo print.  

    When you submit your image, and select your pick up location during check out, you will receive an order confirmation page plus an email acknowledgment of your order. When you order is ready you will receive an email with pickup information.  We often print the same day however our normal turn time for prints is 1 to 3 business days (Monday-Friday). Canvas prints normally take 3-5 business days. Larger print orders may take an additional business day or two.

    What print media is best for my photo?

    • Epson Ultra Premium Photo Luster Paper (typically used for photography)
    • Epson Premium Glossy Photo Paper (used occasionally for photography)
    • Epson Exhibition Fiber (archival photo paper)
    • Epson Hot Press Bright Fine Art Paper (Smooth Archival paper)
    • Epson Cold Press Bright Fine Art Paper (Textured Archival paper)
    • Epson Ultra Premium Enhance Matte paper (Not archival and used for art, photos and documents)
    • Epson Exhibition Canvas - Matt with UV satin coating to protect your image
    • Epson Exhibition Canvas - Gloss with UV coating as part of the canvas.

    A bit about photo print pricing

    Frameworks fine photography and fine art paper range in price and are generally $0.10 to $0.17 per square inch. Canvas is from $0.21 to $0.27 per square inch. For photo paper and document paper, prints are $5 for 3x5 and 4x6, $6 for 5x7, and $8 for 8x10. You can upload photos for printing from 3x5 up to 20x20.

    Print and Frame - Save!

    If you frame your print at Frameworks within five business days of purchase, you may be eligible to receive 20% off your print price. Just ask when you pick up your photo prints!

    The more you print, the more you save...

    Our multiple print pricing adjustment: We have special pricing for various prints, 11x14 or smaller. We'll automatically take 10% off for three prints, 15% off for five prints, and 20% off for ten or more prints - Mix and match photo prints 11x14 or smaller. Woot Woot! 

    Who is Frameworks and where can I pick up my order?

    Since 1999 we have loved what we do, and we love doing it well. We are Central Oregon’s premier custom picture framing and digital printing shop. High Desert Frameworks is located at 61 NW Oregon Avenue Suite 101, Bend, OR 97703. You can reach us at 541-647-2191 or www.highdesertframeworks.com

    In addition to Frameworks, we are Celebrating Oregon at Makin' It Local in downtown Sisters, Oregon. Visit our "locals" art gallery at 281 W Cascade Avenue, Sisters OR 97759. You can reach us at 541-904-4722 and www.MakinItLocal.com

    When you place your order you specify either Bend or Sisters Oregon for your pick up location.  At this time we do not ship completed print projects.

    How Frameworks authorizes your credit card.

    When paying by Credit Card your billing address and zip code MUST match or your transaction will be declined and your order will not be processed. When your order is placed, we authorize your credit card for the entire order amount. We then review your order, check your images to ensure that images/frames are suitable and that your order will meet our high-quality standards. If all is okay, we then capture the credit card transaction. If there is an issue with your images, such as low resolution or incorrect cropping/sizing, we will contact you and chat to determine the next steps. Your order will be canceled if we collectively determine your images are not printable. No harm is done. Canceled authorizations on your bank's records may show "pending" for a few days but will drop off. Your canceled transaction will not charge your credit card or appear on your monthly statement.